TO PRIORITISE BEST SOLUTIONS FOR YOU
We have professionals along with alliance partners of well known products. We are capable of delivering professionally designed and well implemented complete low current solutions. Optimal PC is a company with vast knowledge and extensive experience in the design, installation and maintenance of Information Technology and Communications (ITC) infrastructure networks.
Our vision is to be a leader in providing the best quality service and to become the best choice of all. Also, to lead the quest of raising awareness towards high quality customer care and service, showing both the clients and their customers that great customer service is in fact the essence of investment in its purest form.
Our mission is to be the best as our clients expect us to be, to provide the best service as our clients expect us to provide, to serve our client in the best way they desire and constantly become better.
Our services can help you to plan a multiple technology requirement according to your unique needs and select the most suitable and effective solutions from the array of emerging technologies and deploy them to your greatest advantage.
Saudi Arabia Office ( HQ )
Abu Ja'afar Almansour
Ar Riyadh 13241
Kingdom of Saudi Arabia
+(966) 11 2359535
Business Hours Saturday - Thursday 8:30AM to 5:30PM
Friday - Closed
(Terms And Conditions)
• Customer is obligated to keep and bring the original invoice to benefit from the warranty service.
• Warranty includes repair of malfunctions - if possible - and customer consults the agent in case of replacement of devices or spare parts during the validity of the warranty.
• All devices are guaranteed by the agent for a period of two years according to the policy and conditions of the agent and not by OPC Establishment guarantee, and the customer is obligated to review the agent.
• The warranty does not include breakage, shocks, misuse, exposure to liquids or high heat, fluctuations in electric current and natural disasters.
• Warranty does not include tampering with or damage to the serial number printed on device or any of its components.
• Any attempt to repair the devices by persons or entities not approved by us (OPC) or without official notification shall forfeit and void the warranty.
• Our company (OPC) is obligated to guarantee the installations for a period of three months from the date of completion and delivery of works.
• In case that customer needs a visit or maintenance after the expiry of the installation warranty period, an appointment will be booked for that visit at a separate cost, not including costs of spare parts.
• Once the installation begins, the customer is deemed to have agreed to the full value of the agreed quotation and acknowledged the work and installation mechanisms and the types of installed devices.
• Our company (OPC) not responsible for the performance of the devices or models selected by the customer.
• In case that customer need to make any modifications to the works or types of equipment after the actual start of installation, the customer shall bear the full costs or price differences.
• Customer is obligated to prepare the site and remove any obstacles that could cause disruption or delay in the implementation of the agreed works.
• Any additional works to be agreed between the two parties shall be with an attached price offer showing the additional works and presented to the client officially.
• Customer is obligated to pay full quotation amount and the attached offers according to payments agreed in the submitted quotation, and in case of non-compliance, the institution has the right to stop work and take the necessary measures, and client has no right to demand completion or refund of the paid amounts.
• Project is considered finished after the completion of installation, testing and commissioning.
• Comments and complaints are submitted by official letter, Verbal allegations are not accepted, Comments and complaints are submitted sent via
Fax Number: +966 (11) 2359535 Official email: Info@opc-sa.com
• Our company (OPC) has the absolute right at any time to amend the terms and conditions without prior notice or warning. You can access the latest version of our terms and conditions at any time on the website www.opc-sa.com/terms&conditions, and in case of approval of the price offer, the customer implicitly agrees to be bound by the basic terms and subsequent amendments to the terms and conditions.
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We would love to hear from you, You can contact a particular department or send your message to the company as a whole. Any suggestions which may help us improve our services are most welcome. Your feedback is really important to us as it constantly drives us to better our services.